Knowledge Base (KB) and Helpdesk

Welcome to MCPAYMENT'S Support Site

Here you can find knowledge base resources, frequently asked questions or if you require further assistance, feel free to submit a ticket.

Get Started

How can we help you?

Please select on the most commonly asked/searched questions and articles below.​

Merchant Account

Apply for a merchant account with MC Payment and choose your preferred payment methods >>

API Specs

Find our payment APIs and others such as void, refunds and query API for your implementation >>

User Guides

Find a guide for our products such as email invoicing as well as app like ffastpay O2O >>

Plugins/Extensions

Using an open source website? We provide plugins for wordpress, extensions for magento and more >>

Transaction Query

Have a specific transaction that you would like more information about? Submit your query here >>

Help & Support

Need further assistance? Submit a ticket and tell us about the specific issue you are facing >>

User Guides

Click on a mobile app below to download the user guide.

ffastpay O2O
ffastpay Limo
Platforms

herohippo

Unified POS System for modern F&B and Retail Operation.
POS + Payment + Inventory and more

The Complete Guide

Mcpayment Regional

Our main offices in Asia are located in Malaysia and Thailand and headquartered in Singapore.

singapore, marina bay sands, artscience museum

Singapore

Mobile Credit Payment Pte Ltd

building, glass, malaysia

Malaysia

MC Payment (M) Sdn Bhd

thailand, bangkok, asia

Thailand

MC Payment (Thailand) Co., Ltd.